Quality Management
Quality policy
We are committed to provide to our customers the best reliable and efficient manufacturing solutions. Our competent and motivated team is engaged in a continuous effort to achieve operational excellence and to reach zero defects in our processes and in the products of our customers.
Key quality elements
BEST RELIABLE AND EFFICIENT MANUFACTURING SOLUTIONS
We bring customer products to life thanks to our innovative and reliable manufacturing solutions
We follow a stage and gate approach to introduce new technologies and new products.
Our Product Lifecycle management follows the industry standard APQP (Advanced Product Quality Planning) principles. It guarantees a fast and reliable process development as well as a safe launch in series production. The compliance with customer requirements is constantly verified in every project phase.
Comprehensive Reliability program for Process and Technology Qualification according international standards like Jedec JP001 are applied.
Continuous effort to achieve zero defect
Our structured approach to Defect and Variability reduction ensures constant improvement of processes and products.
Feedback from customers and from the field are part of the inputs to our continuous improvement and roadmap to zero defect
Operational excellence: management by process
Quality excellence and superior customer satisfaction is ensured thanks to a management by process of the whole value chain.
- from customer requirements to product development
- from selection and management of suppliers to product fabrication
- from monitor of processes to management review
- from opportunity of improvement to change management
Our Quality Management System has been designed to satisfy customers needs and expectations, meet statutory and regulatory requirements and continually improve processes and products.
Operational excellence: Process Control
We have fully automated production environment to ensure on time delivery, to prevent process deviation and detect product anomalies:
- Electronic Control Plan (paperless)
- Automated Process Control Architecture
- Real time SPC system for control of critical inline parameters
- FDC (Fault Detection and Classification) tools to detect process variations
- APC (Advanced Process Control and automatic adjustments) to reduce process variations.
- OCAP treatment and documentation , including non Conformity product segregation.
- Quality checks for production equipment automatically controlled by structured QC models.
- Safe process recipe management
- Fully automated poka yoke tools to prevent misprocesses and mis-operation
- Electronic identification and treaceability of the manufactured product
- Infrastructure security
Operational excellence: Suppliers Management
We have defined general expectations concerning suppliers’ quality management system processes that are available through our Supplier Quality Handbook.
Such expectations should be followed as good practices by our preferred suppliers to supply products and outsourced services that enable our process excellence. We believe that striving for a key commitment on common quality standards and guidelines is the best way to share partnership and success between customer and supplier in the light of continual improvement, facilitating the achievement of respective quality objectives. The handbook is reviewed and regularly updated, and it is available at the following website link: